Privacy Policy

Last Updated: April 2026

At My Plate (hereinafter referred to as “we” or “us”), we take your privacy very seriously. This Privacy Policy is designed to explain how we collect, use, and protect your personal information when you use our website (www.myplate.us) and related services. By using our website, you agree to the terms and conditions of this policy.

  1. Information We Collect

To provide and improve our services, we collect two categories of information:

1-1 Information You Provide

When you place an order, create an account, or contact us, you may provide the following information:

  • Contact Details: Name, email address, physical address, phone number, and shipping address;
  • Account and Order Information: Username, order details, and payment-related information (we do not store full payment details).

1-2 Automatically Collected Information

When you visit our website, we may automatically collect the following information:

  • Device Information: IP address, browser type, and device model;
  • Usage Data: The pages you visit and the time spent on the website.
  1. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders;
  • To provide customer service and answer your inquiries;
  • To manage your account and improve our website;
  • To send you order updates and necessary notifications;
  • To ensure the security of our services.
  1. Information Sharing

We do not sell your personal information. We may share your information only with trusted third parties who assist us in operating our services (e.g., shipping companies, payment processors), and only to the extent necessary for them to provide their services.

  1. Data Security

We take reasonable measures to protect your information against unauthorized access or use; these measures include data encryption and access controls.

  1. Your Rights

You have the right to request access to, correction of, or deletion of your personal information. To exercise these rights, please contact us at service@myplate.us.

  1. Cookies

Our website uses cookies to enhance your user experience. You can manage cookies through your browser settings, although doing so may affect certain functionalities of the website.

  1. Changes to This Policy

We may update this policy from time to time. The latest version will be posted on our website and will indicate the date of the update.

8. Contact Us

If you have any questions regarding this policy, please contact us via the following methods:

  • Email: service@myplate.us
  • Website: www.myplate.us
  • Address: Room 701, 7th Floor, Building 2, No. 2 Kaifa South Road, Xisan Village, Luopu Subdistrict, Panyu District, Guangzhou